Please note that due to the engraving process and the customization involved, our shipping times may be slightly longer compared to non-personalized products. We estimate that it may take approximately 2-4 weeks for your order to be processed, crafted, and shipped to you. If you have any further questions about shipment please contact us at support@yorkit.co ☺

As customized items are made to order based on each client's unique specifications, we do not accept returns or exchanges on such products. However, if you're unhappy with your purchase please contact our customer support team (support@yorkit.co) to provide details on why the customized item does not meet your needs. In some cases, we may be able to offer alternatives such as applying your payment towards a new customized order. While we cannot offer refunds for customized work, we aim to ensure all of our customers are satisfied with their purchases. Thank you for understanding that customized items involve specialized design, production and labor costs. We appreciate you taking the time to share any feedback that can help us improve our services. Our goal is to deliver high-quality custom products and experiences for all our valued customers..